Last updated: November 10, 2026
Stonehill Dental (841 Upper Wentworth Street, Hamilton, ON L9A 4W5) respects your privacy. This policy explains what personal information this website collects, why, and how we protect it. It covers this website only. Your dental records are handled under Ontario’s Personal Health Information Protection Act (PHIPA) and the standards of the Royal College of Dental Surgeons of Ontario.
Information we collect
- Appointment request form: your name, email address, phone number, the services you are interested in, your preferred time and date, and any message you send. Please do not include detailed medical information in the form.
- Email and phone: any information you choose to share when you contact us.
- Website usage: general, non-identifying information such as pages visited, device and browser type, collected through Google Analytics.
- Website agent (the “Questions?” button): questions you type are matched to pre-written answers inside your own browser. They are not sent to us or to anyone else, and they are not stored. Please do not type personal health information into it.
How we use it
- To respond to your request and schedule your appointment.
- To answer your questions about our services.
- To understand how visitors use our website so we can improve it.
We do not sell, rent or trade your personal information. We do not use form submissions for marketing.
Third-party services
This website uses trusted service providers that may process limited information on our behalf:
- Google Analytics, for anonymous website statistics.
- Cloudflare Turnstile, to protect our forms from spam. It checks that a visitor is a real person without using advertising cookies.
- Google Maps, to show our location.
- Our website host and email provider, to deliver and store form messages securely.
Some of these providers may store information outside Canada.
Cookies
Our website uses cookies for basic site functions, spam protection and anonymous analytics. You can block or delete cookies in your browser settings. The site will still work.
How we protect your information
The website uses an encrypted (HTTPS) connection. Access to form submissions is limited to Stonehill Dental staff who need it to respond to you. We keep website form messages only as long as needed to respond and for our records.
Your choices and rights
You may ask to see, correct or delete the personal information you have sent us through this website, or withdraw your consent, by contacting us below.
Contact us
Questions about this policy or your information? Contact our office:
Stonehill Dental, 841 Upper Wentworth Street, Hamilton, ON L9A 4W5
Phone: 905-574-2222
Email: info@stonehilldental.ca
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Information and Privacy Commissioner of Ontario.